Oh, hey! 👋 Nice to meet you.
I’m a consultant in Albany, NY (and everywhere) — specializing in user experience (UX). Let’s talk about how to make your product or service more user-friendly through improved research, design, writing, and strategy.
I'm a trained research Psychologist.
I earned a PhD in Human Factors Psychology from Old Dominion University in Norfolk, VA from 2009 to 2017. Human Factors is the scientific practice of designing technology and systems based on how humans think, feel, and behave.
(You can think of Human Factors as the academic sister of UX.)
I'm a UX Researcher and Strategist.
In 2015, I started Kennason, a design research company. We help organizations improve their products and services through expert UX research and strategy.
I'm a writer and speaker.
I previously wrote regular articles for UserZoom and I was a contributing author to the book 97 Things Every UX Practitioner Should Know from O’Reilly Media. I also enjoy giving talks and workshops locally and at conferences around the country.